I could not locate a specific refund policy for Apnalo.com through public searches. Typically, e-commerce platforms outline their refund and return policies in terms of:

1. Eligibility for Returns/Refunds: Conditions under which items can be returned (e.g., defective products, incorrect items shipped, or customer dissatisfaction).
2. Timeframes: A defined period within which returns or refunds must be requested, often ranging from 7 to 30 days after delivery.
3. Process: Steps for initiating returns, such as contacting customer service or filling out a return request form.
4. Refund Methods: Whether refunds are processed back to the original payment method or as store credit.
5. Exceptions: Items not eligible for returns (e.g., used or perishable goods).

If you are looking for Apnalo.com’s policy specifically, it may be listed directly on their website in a "Policies," "Help," or "FAQ" section. Alternatively, contacting their customer support directly is a good option to get detailed information about refunds. Let me know if you'd like help drafting a general refund policy template for an e-commerce platform.